The Enterprise Support Programme (ESP) has worked together with a large number of local and regional institutions, public and private in strengthening their capabilities to deliver. These high level interventions include, consulting, coaching and training. The delivery of these interventions is aided by internal capacity which includes
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Strategic Modelling
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Project Management
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Service Quality
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Quality Management Systems
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Leadership Development and Strategic positioning (Human Resources, Finance)
This capacity is augmented by the use of best practice tools and techniques such as the SADC and EFQM business excellence models, ISO 9001, Return on Investment analysis on capacity building interventions, and a structured consulting process.
ESP always strives to meet and exceed client needs, providing clients not only with a comprehensive set of skills which enables them to improve the operations for which they are responsible for, but also with motivation to act effectively and efficiently to improve their productivity and quality performance
Our service differentiator is follow up and commitment to delivery of outcomes of the intervention with the client.
